JOB DESCRIPTION: This family is responsible for analyzing user business problems to be solved with automated systems. May formulate and define information system scope and objectives through research, analysis, testing and fact finding with a basic understanding of business systems and industry requirements. Assignments typically include problem definition, evaluation of requirements, and implementation of systems to meet business, user, and cost requirements. May prepare communications and make presentations on recommendations on system enhancements or alternatives. May act as functional experts. (It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee). SCOPE: Formulates and defines complex information systems scope and objectives through research, analysis, testing, and fact-finding combined with a basic understanding of business systems and industry requirements. Analyzes user needs and documents requirements by preparing detailed specifications from which programs will be written. Identifies problem areas and recommends revising existing system logic difficulties as necessary. Prepares documentation and reports to define processing functions required. PROBLEM COMPLEXITY: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercises independent judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. IMPACT: Personal judgment and performance may affect the cost, schedule and quality of project. Decisions or failure to achieve results may cause delays in schedules. LIAISON: May interact with outside customers and functional peer groups. Interaction normally involves exchange or presentation of factual information. FREEDOM TO ACT: Receives no instruction on routine work. May supervise and provide guidance to other personnel. LEADERSHIP AND MANAGEMENT: KNOWLEDGE/SKILLS AND ABILITY: Having knowledge and experience, able to handle usual and seldom occurring job events. May determine methods and procedures on new assignments and may provide guidance to nonexempt personnel. TYPICAL EDUCATION AND EXPERIENCE: Bachelor's degree or equivalent and 4+ years related experience.
Supports review database requirements such as; Creating and editing views, layouts, choices, and/or fields. Creating end user accounts so that end users are accurately granted access to requested databases. Ensure requested database security access rights are accurately applied to requested user accounts. Create database security groups that accurately match those indicated in request
Run, consult and manage RAR/TAR and Predicative Coding Projects in Brainspace and Relativity
Possess excellent user relationship skills including the ability to proactively manage user expectations, recognize user needs and adapt company capabilities to consistently meet client requirements
Successfully manage multiple concurrent projects while keeping team leadership informed of status, potential project risks or pending issues
Provide collaborative support to colleagues and end users, involving other Subject Matter Experts as necessary
Manage and communicate information effectively between relevant internal parties including collection and data processing specialists, as well as Relativity end users
Troubleshoot data and system related issues and escalate appropriately
Assist reviewers with work flow optimization and other needs specific to Relativity: manage users and permissions; execute search queries; identify and remove duplicate items from review sets; classify, cull, and organize data using tagging, exclusions, and custom objects
Provide status updates as well as communicate any technical issues to other groups within the company, escalating when necessary
Analyze monitoring data for performance optimization opportunities
Create custom reports as needed.
Develop and implement Relativity scripts and applications to increase efficiency and consistency throughout review process
Create and maintain documentation, educate and train end users on the use of Relativity and general best practices.
Expert knowledge of all working phases and components of Relativity. Relativity Certified Administrator (RCA) is preferred
Degree in Computer Science, Information Retrieval or related field
Firm understanding of the EDRM and thorough knowledge of all phases of discovery. General understanding of the Federal Rules of Civil Procedure (FRCP) a plus
Three years of relevant experience in an eDiscovery vendor or law firm environment (including but not limited to Early Case Assessment, Analytics and Predictive Coding, Downstream Review and Production) and Investigative workflows
Experience using various software tools such as Relativity (kCura), Clearwell (Symantec/Veritas), Equivio (Microsoft), Brainspace (Brainspace), eCapture/Allegro/Eclipse (iPro), LAW Prediscovery and ECA (LexisNexis), EnCase eDiscovery/eDiscovery Review (Guidance).
Exceptional organizational skills and ability to manage multiple projects simultaneously
Ability to self-manage, delegating tasks as necessary
In-depth knowledge of analysis methods and techniques for management of projects containing ESI
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans