dcmetro | Sr. Program Manager II - Washington in Washington, DC

Sr. Program Manager II - Washington

  • Conduent
  • 715 Gallatin St NW
  • Washington, DC 20011
  • Full-Time
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Description

Do you enjoy helping others? Are youlooking for a company with great benefits and monetary incentives? If so, thenwe here at Conduent want to hear from you! We have immediate openings for Sr.Program Manager in Washington, DC. Applytoday!

Conduent Offers:
  • Competitivecompensation
  • FullTime Employment
  • Medical,Dental, Vision, & 401k plans
  • PaidTime Off
  • Funworking environment
  • Companydiscounts - Local restaurants, gyms, cell phone service discounts, auto,travel, international theme parks and many more
  • As a Sr.Program Manager in Washington, DC here is a functional description: The ConduentSr. Program Manager provides support for critical aspects of an innovativemunicipal transportation contract with the District. This position requires the planning andmanagement of the day-to-day activities of a regional team, includingsubcontractors who provide a variety of business services to various DistrictDepartments. The Sr. Program Manager willwork under the direction of the Conduent Senior Program Manager and will berequired to regularly interact with customers.

    Your responsibilities will include, but arenot limited to the following:

    RepresentativePrincipal Duties and Responsibilities:

  • In-depthknowledge of contract requirements and responsibility for compliance anddelivery
  • Bea subject matter expert in our proprietary violation processing system andrelated systems and technologies
  • Managedata and financial reconciliation processes
  • Serveas liaison for communicating client needs and requests with IT services team,as well as documenting programming requirements, tracking progress, andreporting on results.
  • Useracceptance testing of changes and software enhancements
  • Directmanagement of BPO operations, which may include production control, data entry,document management, and mail-house functions
  • Attendclient meetings to define the resources necessary to provide customer serviceexcellence
  • Analyzeand provide feedback on quantity and quality of work produced by Conduent andsubcontract staff
  • Ensureall operations are efficient, effective, and in compliance with the departmentstandards, requirements, and performance metrics
  • Assistin developing an annual performance report for clients
  • Supportquarterly third party audits
  • Developand maintain detailed system documentation and provide system training on newinitiatives
  • Developand maintain documentation of business rules and process flows
  • Otherduties, as requested
  • Read the requirementsbelow and apply today for immediate consideration!

    Manager II.Project Management are successful when they meet the following requirements:

    Education andTypical Years of Experience:

  • Bachelor'sdegree in related field
  • MBA,Six Sigma, and/or PMP certificate is highly preferred
  • Minimumof 2 years experience in successful management role
  • Proventrack record of successful operational oversight of department staff
  • Demonstratedstrong organizational and interpersonal skills
  • Abilityto work independently and collaboratively with others, have excellentcommunication skills, flexibility and assertiveness to meet goals
  • Experienceon software development and/or delivery contract is preferred
  • Transportation-related(particularly parking industry) or government agency experience is preferred
  • Strongcomputer/ financial experience
  • Proficiencyw/ MS Office Suite including MS Project
  • Theability to work in a team environment.
  • Theability to work under pressure.
  • Excellentattention to detail and multi-tasking ability.
  • Self-motivationto work under his/her own initiative.
  • Mustpass state, federal and criminal background check
  • Musthave High School diploma or general education degree (GED).
  • Mustbe at least 18 years of age or older
  • If this describes you,then apply today for immediate consideration!

    Conduent is anEqual Opportunity Employer and considers applicants for all positions withoutregard to race, color, creed, religion, ancestry, national origin, age, genderidentity, gender expression, sex/gender, marital status, sexual orientation,physical or mental disability, medical condition, use of a guide dog or serviceanimal, military/veteran status, citizenship status, basis of geneticinformation, or any other group protected by law. People with disabilities whoneed a reasonable accommodation to apply for or compete for employment withConduent may request such accommodation(s) by clicking on the following link,completing the accommodation request form, and submitting the request by usingthe Submit button at the bottom of the form. For those using Google Chrome orMozilla Firefox please download the form first: click here to access ordownload the form.


    Job

    Project Management
    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task


    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.