This position is located in the Department of Health And Human Services, Assistant Secretary for Preparedness and Response, headquartered in Washington, District of Columbia.
Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.
This announcement has an applicant limit of 200. Once the first 200 applicants have been reached, the announcement will no longer be available to apply.
Serves as an Information Technology (IT) Specialist responsible for supporting, administering, and maintaining a variety of systems and applications that supports ASPR's mission, programs, and initiatives related to public health and medical emergency management and response. This duty includes providing advice to technical personnel who are responsible for the installation and maintenance of equipment and systems.
Serves as a member of a 24/7/365 technology support team with 24/7 email and phone availability.
Serves as an Information Technology (IT) Specialist responsible for supporting, administering, and maintaining the IT Environment (ITE) and its related systems managed within ASPR.
Performs a wide range of telecommunications work in a number of functional areas (data, voice, radio, and video equipment and systems) to include coordinating the objectives and plans of one or more specialized programs.
Oversees the security posture for one or more system(s) throughout the entire lifecycle.
Provides information and assistance to customers.
Communicates complex technical requirements to non-technical personnel.
25% or less - You may be expected to travel for this position.
Conditions of Employment
Minimum Qualification Requirement:
Must have IT-related experience demonstrating each of the four competencies:
1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Have one year of specialized experience, equivalent to the GS-11 grade level in the Federal service that includes performing at least two of the following duties: 1) evaluating system performance data to identify and address inefficiencies; 2) providing oversight in the integration of information technology systems to ensure compliance with software and business requirements; and 3) providing guidance in the development and implementation of information technology policies and procedures.
Documenting experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the 'percentage of times' the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Travel, transportation, and relocation expenses may be paid: No
Bargaining Unit Position: No
Drug Screening Required: No
Recruitment incentives may be authorized: No
Student loan repayment incentive may be authorized.
Annual leave for non-federal service may be authorized.
Advanced pay for new hires (ATM) may be authorized.
Special Hiring Authorities for Veterans - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Special Hiring Authorities for Military Spouses - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/military-spouses/
People With Disabilities (Schedule A) - https://help.usajobs.gov/index.php/Individuals_with_Disabilities
Career Transition Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
If you are unable to apply online, please go to https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information for more information on our alternate application method.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.
For Noncompetitive Applicants: All qualified candidates will be referred to the hiring agency.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Background checks and security clearance
Drug test required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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