Microsoft Dynamics CRM Functional Consultant
Employment Type: Full-Time
PROLIM Global Corporation(www.prolim.com) is currently seeking M icrosoftDynamics CRM Functional Consultant in Washington, DC with one of our top Clients.
JobDescription Understand business requirements and translate them into functionalrequirements Verify the application matches requirements and ensure the applicationmeets end user expectations; Conduct gap analysis; Document business requirements and facilitate requirement sign-off withappropriate business stakeholders; Provide in-depth knowledge of Microsoft Dynamics CRM; Evaluate current business processes against the standard MicrosoftDynamics CRM functionality; Conceptualize and design a best-practice solution that leverages productand industry knowledge, as directed by business requirements; Facilitate the decision-making process and develop functional designsthat will drive the development process; Socialize and refine detailed functional designs with other project teamleads and client business representatives; Communicate designs to business, development, testing and training teams Manage design updates; Provide insight into designs, verify test conditions and assist withUser Acceptance Testing and Demonstrations; Manage defect triage and management activities during internal andexternal testing events; Plan and perform quality reviews of project deliverables prior torelease; Develop and maintain detailed functional knowledge of Microsoft DynamicsCRM and the Customer Service Management System; Perform special technology projects and initiatives as assigned. Assist in documenting business requirements document for itsimplementation of Business Development System using Microsoft Dynamics CRM2013.
Required Skills/Abilities: Deep Know-How and proven record of Microsoft Dynamics CRM Implementationlife-cycle Experience working with Microsoft Dynamics CRM 2013; Strong knowledge of Microsoft Dynamics CRM concepts (i.e. Configuration,Customization, Workflow, Integration etc.); Functional understanding of Microsoft Dynamics CRM integration methods(Web services,); Experience in Business Analysis; Proven experience in defining requirements for solutions inmultiple-entity environments; Experience developing and employing functional project artifacts (UseCases, User Stories, Requirements Definitions, Process Definitions, Userinterface Design); Experience working with formal SDLCs, business analysis methodologiesand major project management methodologies (Agile, Waterfall, etc.); Excellent oral and written communication skills and the ability toclearly articulate to all project members and stakeholders; Experience using standard project tools including Microsoft Project,Excel and PowerPoint; Team player who works well with technical and non-technical resources; Must be organized and good at managing deliverables, meeting notes,presentations and other documentation/communications; Experience in performing Analysis and Design on large systemsintegration project with multiple organizations; Experience working in integrated teams comprising of employee andconsultant resources; Project management experience.
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