Please list all professional experience and explain any gaps in employment history.
Position: System Support and Performance engineer - contractor with option to FTE
Reports to: Director CMS Platform support
Location: Washington DC
* You thrive on the challenge to figure out root causes in a complex system environment. Your excellent analytical skills, attention to detail - together with team working skills will help you to be successful. * You are interested in new technologies as well as taking time and patience to understand and maintain legacy environments. * Junior as well as Senior candidates might apply for this role. Motivation is key
* This role is a mix of a systems engineer (run, support and optimize a complex environment of high availability systems) and working with development team to optimize operability and resiliency of the overall service. * On the support/ system administration level the successful candidate will join a small team responsible for the uptime of Publishing systems for Digital and Print products. * The role includes a Performance engineer component related to monitoring and alerting.
* Day-to-day operation of high availability internal applications, services, and infrastructure. * Monitoring (create, update, fine tune), incident response and resolution, investigation and root cause analysis. * Work with development teams to optimize performance and operability, test and improve resiliency, and implement long term remediation either through code or architecture. * Bridge gap between L1 support and Solution developers * 24/7/365 on-call rotation required for this position.
* Analytical skills, attention to detail, teamworking. Medium speed - exact, vs. fast and barely working. * 3-5 + years' experience - install, config and support application servers (Dedicated and cloud) platforms. * Scripting: Expert Bash and Shell scripting. * General monitoring and alerting experience * Advance troubleshooting and performance tuning skills.