The Chief of Staff performs under the general direction of the Principal Deputy Under Secretary for Benefits (PDUSB). The incumbent has extensive authority, limited only by Administration and Department policy for planning, developing, and coordinating VBA programs and objectives. The Chief of Staff makes independent decisions consistent with that broad authority without specific prior approval, detailed instructions, or close review. Work is reviewed for sound interpretation and judgment.
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* The Chief of Staff (COS) provides guidance, executive oversight and first level leadership over the following organizations: Office of Financial Management, Office of Business Process Integration, Office of Performance Analysis and Integrity, Office of Human Capital Management, Office of Administration and Facilities, Office of Employee Development and Training, Office of Executive Review, Office of Corporate Communications,and Office of Program Integrity and Internal Controls.
* Represents and speaks for the Under Secretary for Benefits (USB) and Principal Deputy Under Secretary for Benefits (PDUSB) in high-level negotiations involving the establishment or implementation of policies, management, and operational activities of the Department and VBA. Coordinates the policies, plans, and operational approaches designed to most effectively carry out the mission and goals of VBA with other organizational elements internal and external to the Department of Veterans Affairs.
* Resolves issues regarding VBA planning, management, and operations by coordinating the development of issues with appropriate VBA Central Office elements, and other VBA entities as necessary. On behalf of the USB/PDUSB, forges solutions that best serve the agency and reflect the VBA's policy positions and management decisions. Participates in all aspects of department-wide activities involving organizational and management issues concerning activities of the agency, including organizational redesign. Develops and recommends effective and efficient internal management controls and administrative practices in the agency to assure that duplication and overlapping functions in areas of responsibility are avoided and to ensure maximum use of all resources.
* Participates in and initiates the review of matters of an administrative nature involving the functional areas of benefits delivery, including design, coordination, and execution of a program of management evaluation which assesses the level and quality of executive management's overall planning; delivery; and human, financial, and material resource utilization, funding, and organizational objectives. Assists in determining whether such activities are fully and constructively related to the broad needs of management in carrying out the major missions of the agency.
### Travel Required
Occasional travel - You may be expected to travel for this position.
##### Supervisory status
##### Promotion Potential
* #### Job family (Series)
0301 Miscellaneous Administration And Program
### Conditions of Employment
* US citizenship is required.
* One year probationary period required for initial SES appointment.
* Males born after 12-31-59 must be registered for Selective Service.
* Successful completion of security risk level investigation required.
* Successful completion of drug screening required.
* Public Financial Disclosure Report (SF-278) is required.
* May be subject to reassignment geographically or organizationally.
To meet the minimum qualifications, applicant must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
**MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs):**All applicants must submit a written narrative response to the following ECQs. Your narrative must address each ECQ separately. Additional information on ECQs is available at: Applicants are encouraged to follow the Challenge, Context, Action and Results model outlined in the guide. It is recommended that you draft your ECQs in a Word document and then upload into the system.
1. **Leading Change:** The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2. **Leading People:** The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
3. **Results Driven:** The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
4. **Business Acumen**: The ability to manage human, financial and information resources strategically.
5. **Building Coalitions:** The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
**TECHNICAL QUALIFICATION (TQ)s:** In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.
TQ1: Demonstrated experience in successfully developing and overseeing the implementation of strategic goals, plans, legislation, regulations, policies and procedures; as well as providing guidance and direction to Senior Leaders on high-level topics and projects.
This job does not have an education qualification requirement.
### Additional information
Veteran Preference does not apply to the Senior Executive Service.:
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Step 1: ECQ qualifications
Step 2: Technical Qualification(s)
Step 3: VA Executive Resources Board
Step 4: Nominating Organization may conduct interviews
Step 5: Approval by the Selecting Official (may include additional screening)
Step 6: OPM Qualifications Review Board certification
### Background checks and security clearance
##### Security clearance
##### Drug test required
* Required Documents
## Required Documents
A complete application for this position includes the following items:
1. Resume not to exceed 5 pages;
2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and
3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or
4. Proof of non-competitive eligibility (**if applicable**). Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your Executive Core Qualifications (ECQs) from the OPM administered Qualifications Review Board (QRB).
**Non-Competitive Consideration:**You are considered a non-competitive applicant if you are a current career Senior Executive, Qualifications Review Board (QRB) certified graduate of a Senior Executive (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.
Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
## How to Apply
Your complete application must be received by 11:59 pm EST on the closing date, 03/11/2019 in order for you to be considered. Please read all instructions before you begin.
To begin click the Apply Online button and follow the prompts to register, and submit all required documents. To return to your saved application, log in to your USAJOBS account at and click on \"Application Status\". Click on the position title and select Apply Online to continue.
### Agency contact information
### Quintina Neal
Veterans Benefits Administration - 1007
810 Vermont Avenue NW
Washington, DC 20420
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### Next steps
The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs. Those who meet the qualifications will be referred to a panel of SES members to determine the \"best qualified\" candidates. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/ former SES executive or has successfully participated in an OPM approved SES Candidate Development Program.
* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/525397300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 02/25/2019 to 03/11/2019
*Service:* Senior Executive
*Pay scale & grade:* ES 00
*Salary:* $126,148 to $189,600 per year
*Appointment type:* Permanent
*Work schedule:* Full-Time
Associated topics: administrative assistant, asso, associate, document, facilities, front desk, operation, operations director, records management, support